Support
Technical Product Support |
Request manuals, ask a technical question: call (508) 839-3940 or e-mail us at sales@quantekinstruments.com or fill out the form on our Contact page |
Parts and Accessories Orders |
Please email us at sales@quantekinstruments.com if you are not sure what you’d like to order. Call (508) 839-3940 or fill out the form on our Contact page  DOWNLOAD OUR 2016 ACCESSORY PRICE LIST WITH PICTURES (PDF FILE) |
Send Calibrations and Repairs to: |
Attn: Service Department Quantek Instruments, Inc. 183 Magill Drive Grafton, MA 01519Instructions: Generally no RMA is needed; please include contact information in the form of a business card, as well as a brief description of the symptoms and/or problem, to the best of your ability.Typical turnaround time for repairs and calibrations is 1-2 days.Prepare your shipment: Include the charger or power supply; unscrew the sample probe as it is difficult to ship without kinking. We don’t need your accessories or consumables. Customers outside the U.S.: Please ship to the United States using harmonized tariff code 9801.00.1090 (which is the code for manufactured goods originally made in the U.S.) and declare a value of $50 on your commercial invoice. |