Support


Technical Product Support

Request manuals, ask a technical question: call (508) 839-3940 or
e-mail us at sales@quantekinstruments.com
or fill out the form on our Contact page

Parts and Accessories Orders

Please email us at sales@quantekinstruments.com if you are not sure what you’d like to order.
Call (508) 839-3940 or fill out the form on our Contact page PDFDOWNLOAD OUR 2016 ACCESSORY PRICE LIST WITH PICTURES (PDF FILE)

Send Calibrations and Repairs to:

Attn: Service Department
Quantek Instruments, Inc.
183 Magill Drive
Grafton, MA 01519

Instructions: Generally no RMA is needed; please include contact information in the form of a business card, as well as a brief description of the symptoms and/or problem, to the best of your ability.Typical turnaround time for repairs and calibrations is 1-2 days.

Prepare your shipment:
  Include the charger or power supply; unscrew the sample probe as it is difficult to ship without kinking.  We don’t need your accessories or consumables.


Customers outside the U.S.: Please ship to the United States using harmonized tariff code 9801.00.1090 (which is the code for manufactured goods originally made in the U.S.) and declare a value of $50 on your commercial invoice.